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FAQ

TriState Auto Champs | Frequently Asked Questions

What is TriState Auto Champs?

We are a concierge auto buying service, a hassle free service to get the car you want at the best price. Our professionals average at least 5 years of experience in the automotive selling and leasing industry.

What is an auto concierge service or car buying service?

A concierge car buying service works on your behalf to secure the absolute best price on any make or model new vehicle.

Are you an auto broker or car dealer?

No, we are neither a car broker nor dealer.

What are the advantages of using a concierge car buying service instead of a car broker?

The advantage of using a car buying service is we work entirely for you. Our only goal is to make sure you have the best car buying experience ever while saving you as much time and money as possible. An auto broker buys vehicles and resells them for profit, or gets paid directly by the dealer which is a conflict of interest. The benefit is an auto concierge service like TriState Auto Champs works entirely for you the consumer.

How does TriState Auto Champs save me money?

We maximize your savings by negotiating on a volume level. By combining many customers (of the same brand vehicle) we leverage the volume to secure the best price.

What if I don’t know which vehicle I want yet?

Included in our service is helping you research all the important factors to determine which vehicle is best for you. If you are still undecided we will negotiate the best price on up to 3 vehicles for comparison.

Do you help with all the vehicle brands?

We negotiate all the following brands: Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mini, Mitsubishi, Nissan, Porsche, RAM, Scion, Subaru, Toyota, Volkswagen, and Volvo.

Can you help negotiate a lease?

Yes we negotiate car leases. This is especially helpful because our experienced professionals know how to properly navigate the confusing world of auto leasing.

What is the difference between using you for a car lease vs using a car leasing broker?

Car leasing brokers buy vehicles directly from dealerships. They then mark the vehicles up and lease the vehicle to you through their own banks making additional money from the interest. By using TriState Auto Champs you pay less and save the time and hassle of negotiating the transaction yourself.

Do you negotiate auto finance deals?

Yes, TriState Auto Champs negotiates auto finance deals.

Do you negotiate interest rates?

Yes, TriState Auto Champs shops banks to get you the absolute best interest rate available.

You negotiate lease and finance deals. Do you negotiate a cash purchase as well?

Yes

Do you assist with trade values for trade in vehicles?

Yes we negotiate your trade-in value on your behalf. This is very important because this part of the negotiation is where dealerships typically make the most money.

Where will I go to get my new vehicle? Will it be at my local dealership?

We shop your desired vehicle to every dealer within a reasonable distance of where you live. You will ultimately pick up your new car from the dealership with the best price.

What do I do about servicing my new car?

It is a common misconception that you have to service your car at the dealership where you bought it. Dealerships make significantly more money from their service department than from new vehicle sales. Any dealership will be more than happy to service your new car even if you bought it somewhere else.

 

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